Tertiary Education
Motion:
"That ICPA (Aust) lobbies the Minister for Social Services and Services Australia to reduce the claim processing times for the Tertiary Access Payment (TAP)."
Explanation:
A very remote student claimed for the TAP on 28 May and was advised that “We expect to finalise your claim between 26 August 2024 and 2 September 2024.” That is a claim processing period of 1213 weeks and unacceptably slow. At the 3 June 2024 Senate Community Affairs Legislation Committee 2024-25, the Services Australia CEO tabled documents that showed from the period 1 January 2024 to 1 May 2024 68.1% of Tertiary Access Payment Claims took longer to process than the agreed timeliness standard.
CARRIED
